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Privacy & Security


Effective Date

This Privacy and Security Policy was last revised and is effective as of December 13, 2013.


The www.LNT.com Website

Welcome to www.LNT.com, a website (the “Website”) which operates under the brand “LINENS ’N THINGS”.  The LINENS ’N THINGS trademarks and tradename (and other intellectual property associated therewith) are owned by LNT Brands LLC (“LNTB”, “we” or “us”).  

We want to make your online experience convenient and safe and we are committed to protecting the privacy of our customers.  We hope this Privacy and Security Policy will answer all of your questions regarding how we treat information gathered from visitors to the Website.  However, if you have any questions or concerns regarding this Privacy and Security Policy, please send an email to contact us stating.


Information we collect

Personally Identifiable Information:

When you shop on the Website, we may collect the following personal information in connection with your transaction:

°          If you pay by credit or debit card, PayPal, or other similar forms of payment, you provide us with your account information.

°          If you return merchandise or request a refund or exchange, in some instances, we may request your name, address and some form of identification (e.g., driver's license, military identification or state-issued picture identification).

°          We also may collect personal information from you (including your name, e-mail address, postal address, telephone number, date of birth and other personal information you provide) if you send us an e-mail or postal mail, send an e-mail or send postal mail to our service providers relating to an issue where they need to contact us, call customer service, sign up on our Website to receive e-mail, create an online account with us, participate in our online community blogs or forums, or voluntarily participate in customer research.

IP Addresses and Browser Information:

When you visit the Website, we will automatically collect certain information describing your visit, including your IP address and browser information. This information provides us with data regarding the use of the Website.


Use of information we collect

We use the contact and other information you provide for internal purposes, such as confirming and tracking your order, registration, analyzing preferences, trends and statistics, informing you of our new products, services and offers.  From time to time we may share some of your information with our affiliates or other organizations for marketing purposes.  In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.


To serve you better, we may combine information you give us with publicly available information and information we receive from or cross-reference with our affiliates or other organizations.  We use that combined information to enhance and personalize the shopping experience of you and others with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc.  We provide these service providers with the information needed for them to perform these services and ask them to confirm that their privacy practices are consistent with ours.

Your information may also be transferred as an asset in connection with a merger or sale (including any transfers made as part of insolvency or bankruptcy proceedings) involving all or part of LNTB’s business or as part of a corporate reorganization, a stock or membership interest sale, a corporate reorganization, or other similar event, including a change in corporate control of LNTB or other corporate or business transaction. Please also be aware that joint ventures in which we participate and all of our affiliated companies, including all of their respective business units, subsidiaries, affiliates and platforms may obtain from us and be able to use your information.

We may also disclose information when applicable law or legal process requires it.


Protecting children

We do not permit anyone under the age of 18 to register with us.  We also do not send email correspondence to anyone who tells us that they are under the age of 18.  We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.


Opt-out policy

If you prefer not to receive direct marketing or other correspondence from us, or if you would like to opt out of our rental or exchange of your information for marketing purposes, please let us know by sending an email to contact us stating that you wish to unsubscribe. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive.  

If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way.

Please note that any requests to remove or update your contact information may take up to 7 business days for your email request and 6-8 weeks to process your postal mail request, during which time your information shall remain subject to the prior privacy settings.

Please note that, if we are still processing a purchase you made through the Website after you unsubscribed from our e-mail list, we may contact you by e-mail in connection with your purchase or for customer service purposes.


Use of Cookies

We and some of our third party service providers use cookies on the Website. A cookie is a small text file written by an Internet server to a user's browser where information is exchanged between them, and which is stored on a device to allow us to recognize and track users on the Website to assist us in providing our customers with a productive online experience.  Cookies enable us to store information about your use of our Website such as the areas you visit and the length of your stay.  Most browsers are initially set up to accept cookies and can be reset to refuse all cookies or indicate when a cookie is being sent. If you choose to disable cookies associated with the Website, you will not be able to take full advantage of all the Website’s features.

We may also use third parties to help us gather and analyze information about the areas that you visit on the Website to evaluate and improve the customer experience and the convenience of the Website, and to help us evaluate some of the specific information that you provide to us.  In any such event, we will contractually require such parties to treat the information in compliance with this Privacy and Security Policy.


Scope of policy

This policy applies to our treatment of personally identifiable and other information that we collect through the Website. This Privacy and Security Policy does not apply to practices of companies whose sites may be linked to the Website, including, without limitation, any vendors who sell products through the Website. For access to the privacy policies of such linked sites please refer to the information provided by such sites at their home pages. Also see below under the heading “Hypertext Links”.


Security of the information you provide

Among our top priorities is keeping your Personal Information secure. We use Secure Sockets Layer (SSL) technology, which provides the highest level of security currently available for secure transactions, to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser’s window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used.


Modifications to this policy

We may from time to time modify, amend or replace this Privacy and Security Policy, so we encourage you to review it periodically.  In the event that such changes alter how we gather, processes, use or disclose your personally identifiable information, we will post such changes on the Website in the “Privacy and Security” section (which can be found in the footer of the www.LNT.com homepage).  The changes will go into effect on the effective date posted in the notice at the top of the revised Privacy and Security Policy.  The new Privacy and Security Policy will apply to all current and past users of the Website and will replace any prior policies that are inconsistent.  Your continued use of the Website constitutes your consent to be bound by the revised Privacy and Security Policy.   

Hypertext Links

The Website may contains hypertext links to sites that are not created or maintained by LNTB.  As noted above, this Privacy and Security Policy applies only to the Website and not to any of these third party web sites.  We are not responsible for the accuracy, relevance, timeliness, or completeness of those third party sites.  The inclusion of any link to such web sites does not imply endorsement, sponsorship, or recommendation by LNTB of such web site.  We disclaim any liability for links (1) from another Web site to www.LNT.com and (2) to another Web site from www.LNT.com.  We cannot guarantee the standards of any web site to which links are provided on this site nor shall we be held responsible for the contents of non-LNTB sites, or any subsequent links.  For this reason, we do not represent or warrant that the contents of any third party web site is accurate, compliant with state or federal law, or compliant with copyright or other intellectual property laws.  We do not endorse the contents of these third party web sites in any way. Also, we are not responsible for web casting or any other form of transmission received from any linked web site.  Any reliance on the contents of a third party web site is done at your own risk and you assume all responsibilities and consequences resulting from such reliance.


Your acceptance of the terms of this Privacy and Security Policy

By using the Website, you agree to accept this Privacy and Security Policy.  Please make sure you read this Privacy and Security Policy carefully, because if you do choose to use the Website,  you automatically agree to the terms of this Privacy and Security Policy.  If you do not agree with the terms of this Privacy and Security Policy, please do not use our Website.