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Privacy & Security

Effective Date

 

This Privacy and Security Policy was last revised and is effective as of February 10, 2010.

 

The www.LNT.com Website

 

Welcome to www.LNT.com, a website (the “Website”) which operates under the brand LINENS ’N THINGS.  The LINENS ’N THINGS trademarks and tradename are owned by LNT Acquisition, LLC (“LNTA”, “we” or “us”). 

 

We want to make your online experience convenient and safe and we are committed to protecting the privacy of our customers.  We hope this Privacy and Security Policy will answer all of your questions regarding how we treat information gathered from visitors to the Website.  However, if you have any questions or concerns regarding this Privacy and Security Policy, please complete the contact us form located at http://www.lnt.com/contact.

 

Information we collect

 

Personally Identifiable Information:

When you shop with us, we may collect the following personal information in connection with your transaction:

 

°          If you pay by credit or debit card, PayPal,  or other similar forms of payment, you provide us with your account information.

°          If you return merchandise or request a refund or exchange, in some instances, we may request your name, address and some form of identification (e.g., driver's license, military identification or state-issued picture identification).

°          We also may collect personal information from you (including your name, e-mail address, postal address, telephone number, date of birth and other personal information you provide) if you send us an e-mail or postal mail, send an e-mail or send postal mail to our service providers relating to an issue where they need to contact us, call customer service, sign up on our Website to receive e-mail, create an online account with us, participate in our online community blogs or forums, or voluntarily participate in customer research.

 

IP Addresses and Browser Information:

When you visit our Website, we will automatically collect certain information describing your visit, including your IP address and browser information. This information provides us with data regarding the use of the Website.

 

Use of information we collect

 

We use the contact and other information you provide for internal purposes, such as confirming and tracking your order, registration, analyzing preferences, trends and statistics, informing you of our new products, services and offers.  From time to time we may share some of your information with our affiliates or other organizations for marketing purposes.  In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

 

To serve you better, we may combine information you give us online with publicly available information and information we receive from or cross-reference with our affiliates or other organizations.  We use that combined information to enhance and personalize the shopping experience of you and others with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

 

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc.  We provide these service providers with the information needed for them to perform these services and ask them to confirm that their privacy practices are consistent with ours.

 

Your information may also be transferred as an asset in connection with a merger or sale (including any transfers made as part of insolvency or bankruptcy proceedings) involving all or part of LNTA’s business or as part of a corporate reorganization, stock or memerbship interest sale or other change in corporate control of LNTA.

 

We may also disclose information when applicable law or legal process requires it.

 

Protecting children

 

LINENS ’N THINGS is committed to protecting the privacy of children. We do not permit anyone under the age of [18] to register with us.  We also do not send email correspondence to anyone who tells us that they are under the age of [18].  We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

 

Opt-out policy

 

If you prefer not to receive direct marketing or other correspondence from us, or if you would like to opt out of our rental or exchange of your information for marketing purposes, please let us know by sending an email to contact us stating that you wish to unsubscribe. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. 

 

If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way.

 

Please note that any requests to remove or update your contact information may take up to 7 business days for your email request [and 6-8 weeks to process your postal mail request].

 

Please note that, if we are still processing a purchase you made through the Website after you unsubscribed from our e-mail list, we may contact you by e-mail in connection with your purchase or for customer service purposes.

 

Use of Cookies

 

We and some of our third party service providers use cookies on the Website. A cookie is a small text file written by an Internet server to a website user's browser where information is exchanged between them, and which is stored on a computer's hard drive to allow us to recognize and track users on the Website to assist us in providing our customers with a productive online experience.  Cookies enable us to store information about your use of our Website such as the areas you visit and the length of your stay.  Most browsers are initially set up to accept cookies and can be reset to refuse all cookies or indicate when a cookie is being sent. If you choose to disable cookies associated with the Website, you will not be able to take full advantage of all the Website’s features, but you should nonetheless be able to navigate the Website without difficulty.

 

We may also use a third party to help us gather and analyze information about the areas that you visit on the Website to evaluate and improve the customer experience and the convenience of the Website, and to help us evaluate some of the specific information that you provide to us.  In any such event, we will contractually require such parties to treat the information in compliance with this Privacy and Security Policy.

 

Scope of policy

 

This policy applies to our treatment of personally identifiable information that we collect through the Website. This Privacy and Security Policy does not apply to practices of companies whose sites may be linked to the Website, including, without limitation, any vendors who sell products through the Website. For access to the privacy policies of such linked sites please refer to the information provided by such sites at their home pages. Also see below under the heading “Hypertext Links”.

 

Security of the information you provide

 

Among our top priorities is keeping your Personal Information secure. We use Secure Sockets Layer (SSL) technology, which provides the highest level of security currently available for secure transactions, to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser’s window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used.

 

Modifications to this policy

We may from time to time modify, amend or replace this Privacy and Security Policy, so we encourage you to review it periodically.  In the event that such changes alter how we gather, processes, use or disclose your personally identifiable information, we will post such changes on the Website in the “Privacy and Security” section (which can be found in the footer of the www.LNT.com homepage.  The changes will go into effect on the effective date posted in the notice at the top of the revised Privacy and Security Policy.  The new Privacy and Security Policy will apply to all current and past users of the Website and will replace any prior policies that are inconsistent.  Your continued use of the Website constitutes your consent to be bound by the revised Privacy and Security Policy.  

Intellectual Property

LNTA, its Website vendors, licensors, and the original creators of all materials on the LINENS ’N THINGS Web site own all copyrightable subject matter on the Website and all trademarks, patents, proprietary information, technologies, products, processes or other proprietary rights of LNTA and/or such other parties.  No license to or right in any such copyrights, trademarks, patents, proprietary information, technologies, products processes and other proprietary rights of LNTA and/or other parties is granted to or conferred upon you.  In addition, direct linking, deep linking, framing, page-jacking, metatagging, and using a robot, spider, or automated device of any kind to monitor or copy the Website is strictly prohibited.

Notwithstanding the foregoing, LNTA hereby authorizes you only to copy the content herein solely for your personal and private use in learning about, evaluating, or acquiring products through the Website. Except where expressly noted, no other permission is granted to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the content contained on the Website.  Any unauthorized use of any material contained on the Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Any other use of materials on the Website, including reproduction for purposes other than those expressly permitted above, modification, distribution, or republication, without prior written permission of LNTA is strictly prohibited.  Any copy made by you as permitted above must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials. The